janina at rednote.net
Wed Nov 5 16:12:11 EST 2003
No, they didn't force you, but they didn't exactly give you an
accessible option and the law says they should when "readily
achievable." So, it comes down to is TTS readily achievable?
As a matter of course, you pretty much have to file the complaint twice,
once against the service provider (Cingular in this instance it seems),
and a second time against the manufacturer (Nokia this time). They will
point fingers at each other if you don't.
The thing is that you don't have to work all of that out. We can move
those things forward, but it makes our job a lot easier if consumers
start the ball rolling.
Whitley CTR Cecil H writes:
> From: Whitley CTR Cecil H <WhitleyCH.ctr at cherrypoint.usmc.mil>
> I agree it's strange. The v60i allows voice recognition for phonebook
> entries. It took sighted assistance to set them up, but now to phone home
> all I do is hit the "voice" button and say "home".
> Also, who is the complaint against? Cingulair for example did not "force"
> me to buy this particular phone. That selection was mine based on the
> fact that I could better distinguish the buttons (they're larger).... In
> short, this was the best of a bad lot.
> I guess I need to educate myself. Any furthur word on any of the website
> Speakup mailing list
> Speakup at braille.uwo.ca
Email: janina at rednote.net
Phone: (202) 408-8175
Director, Technology Research and Development
American Foundation for the Blind (AFB)
Chair, Accessibility Work Group
Free Standards Group
More information about the Speakup