online banking with Bank of America: not quite accessible enough

David Poehlman poehlman1 at comcast.net
Sat Jan 31 10:40:14 EST 2004


Lynx is not obsolete and you are writing on a list full of users of
"obsolete" technology.  There is no reason why services can and should not
be accessible to us just because they don't like the name of our user agent.
If it supports their security, they should permit its use.  Unless they want
to buy computers for us they should not deny us access.  I can understand
this argument perhaps for something that does not support ssl or for
something like a trs 80 which is years old and no longer being improved, but
this is not the case here.

----- Original Message ----- 
From: "Darrell Shandrow" <nu7i at azboss.net>
To: "Speakup is a screen review system for Linux." <speakup at braille.uwo.ca>
Sent: Saturday, January 31, 2004 10:32 AM
Subject: Re: online banking with Bank of America: not quite accessible
enough


Hi David,

Unfortunately, pure-text based browsers like Links and Lynx are simply
obsolete.  There's no reasonable expectation that any company should be
forced, in any way, to support such technology.  We must strive to separate
any and all concepts of web accessibility from these obsolete technologies,
as any such link hurts our cause.

Darrell Shandrow - Shandrow Communications!
Technology consultant/instructor, network/systems administrator!
A+, CCNA, Network+!
Check out high quality telecommunications services at http://ld.net/?nu7i
All the best to coalition forces carrying out Operation Iraqi Freedom!
----- Original Message ----- 
From: "David Poehlman" <poehlman1 at comcast.net>
To: "Speakup is a screen review system for Linux." <speakup at braille.uwo.ca>
Sent: Saturday, January 31, 2004 7:22 AM
Subject: Re: online banking with Bank of America: not quite accessible
enough


> If anyone is in regular touch with these people, they need to know that
they
> need to work on their insulting statement.
>
> ----- Original Message ----- 
> From: "Cheryl Homiak" <chomiak at charter.net>
> To: "speakup" <speakup at braille.uwo.ca>
> Sent: Friday, January 30, 2004 11:46 PM
> Subject: online banking with Bank of America: not quite accessible enough
>
>
> Here's what I just got when I tried to sign in to online banking. it's a
> little puzzling because I am using ssl, and I though that met the
> encryption requirements.
> This was with lynx the cat. with links the chain it was even worse; I
> never even
> got to try to log in because where it said to sign in after I put in my id
> and passcode, links the chain had no link (pun intended).
> Am I missing something on the site or has anybody using online banking
> been doing it with Windows? Ironically, the application process is
> accessible. It really won't ruin banking for me at Bank of america, as I
> can use the phone and I'm getting my braille statements etc., but it is
> disappointing.
>
> What I got at attempt to log in with lynx the cat:
>    Bank of America Higher Standards Online Banking
>
>    Unsupported Browser
>
>    To provide maximum security and protection, Bank of America requires
>    that you use a browser that supports 128-bit encryption.
>
>    We have determined that you are using lynx Version 2.8.5dev.16.
>
>    In order to use Online Banking, you will need to use or download
>    another browser.
>
>    You can download a new browser for free from either the Netscape or
>    Microsoft. For your convenience click on the appropriate link below to
>    download a web browser. Once you have installed the new browser you'll
>    be ready to use Online Banking.
>
>    Please note: Bank of America does not recommend the use of beta or
>    test browsers with Online Banking.
>
>
> Cheryl
>
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>
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