Off-topic: Yahoo registration inaccessible to all blind users

[Janina Sajka]

Yahoo's offer to complete registrations by phone very probably falls 
within allowable practice under the ADA. It may well be considered a 
"reasonable accomodation." The factors that would contribute to a 
determination of whether, or not, this accomodation is reasonable, would 
certainly include whether or not they call people back, wherever they 
reside, and whether or not they call in a timely manner. My own judgement 
on this would be that they should call within an hour or so. Much longer 
than that would not be reasonable, in my view. Certainly days would be 
very unreasonable.

I base my view on the fact that a user completing the online form has 
immediate access to mail. The ADA requires that reasonable accomodations 
provide approximately the same level of service.

So, has anyone called Yahoo to register?
 -- 
	
				Janina Sajka, Director
				Technology Research and Development
				Governmental Relations Group
				American Foundation for the Blind (AFB)

Email: janina at afb.net		Phone: (202) 408-8175

Chair, Accessibility SIG
Open Electronic Book Forum (OEBF)
http://www.openebook.org