DSL Providors

[Janina Sajka]

Not true, Ann. Just not true.

At least, it's not true of my provider, speakeasy.net, and I happen to 
know other providers local to the Washington DC area where what you say is 
also not true.

So, I guess we're finding out that one should not generalize from limited 
experience.
 On Sat, 20 Oct 2001, Ann Parsons wrote:

> Hi all,
> 
> Forget DSL!!! Forget it!!  If you want DSL you better be prepared to
> get the business kind because if you get ADSL they will force you into
> getting that damned SSG Dashboard crap that can not be accessed in
> Lynx w3 or anything but MSIE.  This is their web interface to their
> routers.  When you *can* access it with Gates' garbage, they have
> decided to write the whole damned thing in Java script.  It takes me
> twenty to thirty minutes to reset my DSL when they time it out, which
> they do every week or so.  Why does it take that long?  I have to
> reboot into Windows.  Then, I have to access the Dashboard.  Then, I
> have to find the stupid links to the edit boxes which are not labeled
> correctly so that the MSAA works properly.  Then, I have to keep
> turning MSAA mode on and off and going through all kinds of
> machanations to get the damned thing reset.  Plus, that's not counting
> the eleven outages I've had since July 18th!
> 
> Not only that, Frontier treats me like a child.  They call their
> routers modems, like I'm a five year old kid that can't call going to
> the bathroom anything but going weewee.  They think it is always *my*
> fault when something goes wrong, it *must* be my fault, I'm the
> customer, and the customer is always wrong, doncha know!!  
> 
> Those telephone companies, at least Frontier Communications doesn't
> know its ass from a hole in the ground.  They can't run their service
> correctly, they don't know what's wrong with their equipment when
> something breaks, and the whole thing is a SNAFU (situation Normal All
> Fucked Up).  Excuse me, I'm sorry folks, I do not usually become so
> vulgar, but I am disgusted with DSL, Frontier and the whole
> technology.  I'm going to cable on Thursday, and I'm very, very glad
> of it.  If you think that DSL can work in Linux, you need to pay for
> the expensive kind, cuz the residential ADSL is for the birds!!!
> 
> Ann P.
> 
> 

-- 
	
				Janina Sajka, Director
				Technology Research and Development
				Governmental Relations Group
				American Foundation for the Blind (AFB)

Email: janina at afb.net		Phone: (202) 408-8175

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